Hexaware Technologies – Customer Support Executive – Domestic Voice Process
Hexaware Technologies
About the Role
Hexaware Technologies is hiring Customer Support Executives for Domestic Voice Process roles in Chennai. The role involves handling inbound customer calls, resolving customer queries, and providing quality support while maintaining professional communication.
Basic Qualifications
Any Graduate can apply.
Freshers are welcome.
Excellent English and Tamil communication skills.
Immediate joiners preferred.
Comfortable working from office.
Willingness to work in rotational shifts.
Preferred Qualifications
Experience in Voice Process / Customer Support.
Good knowledge of customer handling.
Strong verbal and written communication skills.
Ability to manage customer interactions effectively.
Responsibilities
Handle inbound customer calls professionally.
Understand customer requirements and provide suitable solutions.
Maintain good customer experience.
Resolve queries according to process guidelines.
Maintain quality and productivity standards.
Communicate clearly with customers through voice interactions.
Follow rotational shifts and weekly off schedules.
Required Skills
Customer Support
Domestic Voice Process
English Communication
Tamil Communication
Voice Process
Inbound Calling
Problem Solving
Active Listening
Customer Service
Communication Skills
Preferred Skills
BPO Experience
Call Center Experience
Customer Relationship Management
Good Grammar
Sentence Construction
Adaptability
Benefits
Opportunity for freshers to start a career in customer support.
Professional work environment.
Learning and development opportunities.
Exposure to customer service operations.
Selection Process
Resume Screening
Communication Assessment
Operations Interview
HR Interview
Final Selection
WALK-IN DETAILS:
Date: 9 July – 11 July 2026
Time: 10:30 AM – 1:00 PM
Venue: Hexaware Technologies, Featherlite The Address, 200 Feet Radial Road, Pallavaram, Chennai – 600044
Contact Person: Aksa HR (7708675357)
Documents Required: Updated Resume (Mention “Aksa HR” on top of resume)
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