Creative Hands HR – Fresher Technical Support (Non Voice) for MNCs
Creative Hands HR
About the Role
Creative Hands HR is hiring freshers for Technical Support (Non Voice) roles with MNCs. The role involves providing technical assistance, troubleshooting basic computing and networking issues, and supporting customers through non-voice channels.
Basic Qualifications
B.E./B.Tech, BCA/MCA, or B.Sc./M.Sc.
0–4 years of experience (Freshers can apply).
Basic knowledge of computers, networking, and Windows.
Good written and verbal communication skills.
Preferred Qualifications
Interest in IT support roles.
Knowledge of technical troubleshooting.
Willingness to work in a technical support environment.
Candidates looking to switch to the IT domain are welcome.
Responsibilities
Provide non-voice technical support.
Troubleshoot basic computing and networking issues.
Resolve customer technical queries.
Assist users with Windows-related issues.
Maintain service quality and customer satisfaction.
Escalate complex technical issues when required.
Required Skills
Technical Support
Networking
Windows
Basic Computing
Communication Skills
Problem Solving
Customer Support
Non Voice Support
Preferred Skills
Network Support
Network Engineering
Software Support
Testing
Maintenance Engineering
Electrical Engineering
Mechanical Engineering
AutoCAD
Benefits
Salary between ₹2–5 LPA.
Opportunity to work with MNCs.
Suitable for freshers and career switchers.
Career growth in the IT support domain.
Selection Process
Application Screening
Interview
Final Selection
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