Conduent – Customer Experience Associate – International Voice Process
Conduent
About the Role
Conduent is hiring freshers for Customer Experience Associate roles in International Voice Process. The role involves handling inbound customer calls, providing product and service information, resolving customer queries, and delivering quality customer support for international clients.
Basic Qualifications
Freshers can apply.
Minimum qualification: 12th / Intermediate / PUC / Any Graduate.
Good English verbal and written communication skills.
Immediate joiners preferred.
Willingness to work in US night shifts.
Comfortable working in International BPO industry.
Preferred Qualifications
Experience in Voice Process / Customer Support.
International BPO exposure.
Good customer handling skills.
Ability to manage customer conversations effectively.
Responsibilities
Handle inbound customer calls professionally.
Provide accurate product and service information.
Understand customer requirements and resolve queries.
Identify and escalate complex issues to supervisors.
Respond to customer concerns within defined turnaround time.
Maintain quality standards during customer interactions.
Follow international voice process guidelines.
Required Skills
International Voice Process
Customer Support
Inbound Calling
English Communication
Verbal Communication
Written Communication
Problem Solving
Customer Service
Active Listening
Night Shift Flexibility
Preferred Skills
BPO Experience
Call Center Experience
International Customer Handling
Communication Skills
Adaptability
Time Management
Benefits
Opportunity for freshers to start a career in international BPO.
Exposure to global customers.
Professional growth opportunities.
Large-scale hiring opportunity.
Learning and development support.
Selection Process
Resume Screening
Communication Assessment
Voice Process Interview
Operations Round
HR Discussion
Final Selection
WALK-IN DETAILS:
Date: 10 July 2026
Time: 10:30 AM – 2:00 PM
Venue: Conduent Business Services India LLP, Unit A, Level 1, Aviator Building, ITPB, Whitefield Road, Bangalore 560066
Contact: Shreyas (WhatsApp Only) – 6364888457
Openings: 500+
Documents Required: Updated Resume and Required ID Proof
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