Sagility India – International Voice Process Associate
Sagility India
About the Role
Sagility India is hiring fresh graduates for International Voice Process Associate roles in the US Healthcare domain. The role involves processing healthcare claims, handling customer queries, maintaining records, and delivering excellent customer service while meeting quality and compliance standards.
Basic Qualifications
Fresh graduates (2022–2025 pass-outs).
Eligible degrees: BA, BCom, BSc, BBA, B.Pharma (Non-Technical).
BE/B.Tech, Diploma holders, and Postgraduates are not eligible.
Good English communication skills.
Willingness to work in rotational shifts.
Preferred Qualifications
Basic knowledge of customer service.
Strong communication and interpersonal skills.
Quick decision-making ability.
Willingness to learn US Healthcare processes.
Responsibilities
Process US healthcare claims accurately.
Handle customer queries professionally.
Update and maintain customer records.
Follow client SLAs and quality standards.
Resolve issues efficiently.
Ensure customer satisfaction through quality service.
Maintain compliance with organizational policies.
Required Skills
International Voice Process
US Healthcare
Customer Support
English Communication
Customer Service
Problem Solving
Active Listening
Data Entry
Record Management
Decision Making
Time Management
Rotational Shift Flexibility
Preferred Skills
International BPO Knowledge
Healthcare Process Knowledge
Teamwork
Adaptability
Communication Skills
Customer Handling
Benefits
Comprehensive on-the-job training.
Career growth opportunities.
Weekend Offs (Saturday & Sunday).
Free Two-Way Cab Facility.
Friendly work environment.
Opportunity to work with global US Healthcare clients.
Selection Process
Walk-in Registration
Communication Assessment
Operations Interview
HR Interview
Final Selection
WALK-IN DETAILS:
Date: 13 July – 17 July 2026
Time: 10:00 AM – 4:00 PM
Venue: Sagility India Pvt Ltd, Purva Summit, 3rd Floor, Hi-Tech City, Hyderabad (Opposite Tech Mahindra, Kondapur)
Contact Person: Vishal Reddy – 7780165167
Documents Required: Updated Resume (Mention “Vishal Reddy HR” on the resume)
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