TP (Teleperformance) – Customer Support Executive
TP (Teleperformance)
About the Role
Teleperformance is hiring Customer Support Executives to provide excellent customer service, resolve customer queries, manage support operations, and ensure high-quality service delivery in a dynamic work environment.
Basic Qualifications
Any Graduate or Any Postgraduate.
0–7 years of experience.
Good communication and customer handling skills.
Preferred Qualifications
Experience in BPO/BPM or customer support.
Team handling experience is an advantage.
Strong problem-solving and interpersonal skills.
Responsibilities
Handle customer queries and complaints.
Provide excellent customer support.
Monitor and improve service quality.
Assist in training and mentoring team members.
Conduct quality assurance activities.
Maintain product knowledge.
Support customer retention initiatives.
Ensure smooth customer service operations.
Required Skills
Customer Support
Customer Service
Customer Care
Customer Handling
Communication Skills
Handling Customer Queries
Customer Complaint Resolution
Operations
Preferred Skills
BPO
Customer Relationship
Team Handling
Training
Quality Analysis
Quality Assurance
Call Monitoring
Benefits
Competitive salary (Best in Industry).
Full-time permanent role.
Career growth opportunities.
Professional work environment.
Selection Process
Application Screening
Interview
Final Selection
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