Mentis Systems – Customer Support Executive
Mentis Systems
About the Role
Mentis Systems is hiring fresh graduates for the Customer Support Executive role. The position involves handling domestic and international customer support, assisting customers with product and service information, and delivering excellent customer experiences.
Basic Qualifications
Any Graduate (Bachelor’s Degree).
0–1 year of experience (Freshers can apply).
Good verbal and written English communication skills.
Willingness to work in rotational shifts (US/UK/Domestic).
Preferred Qualifications
Interest in customer support management.
Preferred candidates willing to work in the International BPO industry.
Strong organizational and problem-solving skills.
Customer-first attitude with empathy.
Responsibilities
Handle domestic and international customer support.
Provide product and service information to customers.
Manage customer onboarding processes.
Resolve customer queries effectively.
Learn and explain product features to customers.
Collaborate with cross-functional teams.
Deliver excellent customer service.
Required Skills
Customer Support
Customer Service
Voice Process
Communication Skills
English Communication
Customer Care
Voice Support
Problem Solving
Preferred Skills
International BPO
International Voice Process
International Calling
US Voice Process
UK Process
US Process
BPO Voice
International Call Center
Benefits
Salary of ₹2–3 LPA.
Full-time permanent employment.
Opportunity for freshers to start a career in the BPO industry.
Exposure to international customer support processes.
Career growth opportunities.
Selection Process
Application Screening
Interview
Final Selection
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