Creative Hands HR – IT Support Engineer – Freshers
Creative Hands HR
About the Role
Creative Hands HR is hiring IT Support Engineers for freshers and experienced candidates. The role involves providing technical support, troubleshooting hardware and software issues, assisting end users, and ensuring smooth IT operations. Candidates with good communication skills and immediate joining availability are preferred.
Basic Qualifications
Graduate or Undergraduate
Freshers and candidates with up to 4 years of experience can apply
Good verbal and written communication skills
Basic understanding of computer hardware and networking
Immediate joining preferred
Preferred Qualifications
Knowledge of IT Helpdesk operations
Experience with Desktop Support
Understanding of Outlook configuration
Familiarity with hardware troubleshooting and networking concepts
Responsibilities
Provide technical and desktop support to end users
Troubleshoot hardware and software issues
Resolve IT helpdesk tickets efficiently
Configure Outlook and system applications
Support hardware installation and maintenance
Assist users with networking and system-related issues
Maintain documentation of technical support activities
Required Skills
IT Support
Technical Support
Desktop Support
IT Helpdesk
Hardware Support
Hardware Networking
Outlook Configuration
Communication Skills
Troubleshooting
Computer Fundamentals
Preferred Skills
Windows OS
Networking Basics
MS Office
Customer Support
Problem Solving
Active Listening
Time Management
Documentation
Teamwork
Adaptability
Benefits
Opportunity for freshers and experienced candidates
Full-time permanent employment
Career growth in IT support
Hands-on technical support experience
Professional work environment
Selection Process
Application Screening
Technical Interview
HR Interview
Final Selection
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