Conduent – Non Voice Process Executive
Conduent
About the Role
Conduent is hiring candidates for Non Voice Process roles under Customer Success and Operations. The role involves handling business processes, completing assigned tasks, maintaining quality standards, and supporting different functions based on business requirements.
Basic Qualifications
Any Graduate can apply.
B.Tech CSE/IT candidates are not eligible.
0–2 years of experience in BPO industry.
Good written and verbal communication skills.
Willingness to work in night shifts.
Ability to work under pressure during peak seasons.
Preferred Qualifications
Experience in BPO / Non Voice Process.
Strong analytical and problem-solving abilities.
Ability to work independently with limited supervision.
Team-oriented approach and willingness to learn new skills.
Responsibilities
Perform assigned non-voice process tasks accurately.
Support multiple business functions as required.
Complete tasks according to defined quality standards.
Analyze information and resolve process-related issues.
Maintain productivity and meet business requirements.
Collaborate with team members to achieve goals.
Follow company policies, values, and procedures.
Required Skills
Non Voice Process
Problem Solving
Analytical Skills
Written Communication
Verbal Communication
Multitasking
Team Collaboration
Time Management
Adaptability
Process Management
Preferred Skills
BPO Experience
Customer Operations Knowledge
Data Processing Skills
Quality Management
Shift Flexibility
Learning Ability
Benefits
Opportunity to work with a global organization.
Professional learning and development opportunities.
Exposure to business process operations.
Career growth opportunities.
Selection Process
Resume Screening
Communication Assessment
Process Interview
HR Discussion
Final Selection
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