Allianz Services Private Limited -Associate – Customer Service (International Voice Process)
Allianz Services Private Limited
About the Role
Allianz Services Private Limited is hiring Associate Customer Service professionals for an International Voice Process role in Trivandrum. The position involves handling customer interactions, providing support to international customers, and delivering quality service in a dynamic environment.
Basic Qualifications
Freshers and experienced candidates can apply.
Graduation is not mandatory.
Excellent English communication skills.
Ability to work in rotational shifts.
Good interpersonal and customer handling skills.
Preferred Qualifications
Experience in International Voice Process.
Experience in BPO / Call Center / Customer Support.
Knowledge of customer service operations.
Ability to handle international customer queries.
Responsibilities
Handle customer interactions through international voice support.
Provide accurate solutions to customer queries.
Maintain high standards of customer service.
Understand and follow process guidelines.
Resolve customer issues effectively.
Maintain quality and productivity targets.
Adapt to rotational shifts and business requirements.
Required Skills
International Voice Process
Customer Support
Customer Service
English Communication
Voice Process
Problem Solving
Active Listening
Call Handling
Time Management
Preferred Skills
BPO Experience
International Call Center Experience
Insurance Process Knowledge
Customer Relationship Management
Communication Skills
Process Knowledge
Benefits
Opportunity to work with Allianz Services.
Professional growth opportunities.
Exposure to global customer service operations.
Learning and development support.
Inclusive workplace environment.
Selection Process
Registration & Interview Slot Selection
Online Assessment Test
Communication Assessment
Operations Interview
HR Interview
Final Selection
WALK-IN DETAILS:
Date: 11 July 2026
Time: 9:30 AM – 2:30 PM
Venue: Ganga Convention Centre, 1st Floor, Ganga Building, Technopark Phase III, Trivandrum
Documents Required: Updated Resume, Smartphone for Online Assessment, Required ID Proof
Contact: Recruitment Drive Team
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