Conduent – Customer Experience Associate – International Voice Process
Conduent
About the Role
Conduent is hiring freshers for Customer Experience Associate roles in International Voice Process. The role involves handling inbound customer calls, providing product and service information, resolving customer queries, and ensuring customer satisfaction while supporting international clients.
Basic Qualifications
Freshers are eligible to apply.
Minimum qualification: 12th / Intermediate / PUC / Any Graduate / Post Graduate.
Good English verbal and written communication skills.
Immediate joiners preferred.
Willingness to work in US night shifts.
Comfortable working in International BPO environment.
Preferred Qualifications
Experience in customer support or voice process.
Good customer interaction skills.
Ability to handle inbound customer calls.
Basic computer knowledge.
Strong communication and problem-solving abilities.
Responsibilities
Handle inbound customer calls professionally.
Provide accurate product and service information.
Understand and resolve customer queries.
Ensure customer satisfaction through effective communication.
Escalate complex issues to supervisors.
Respond to customer concerns within defined turnaround time.
Maintain quality standards during customer interactions.
Required Skills
International Voice Process
Customer Support
Inbound Calls
Customer Service
English Communication
Verbal Communication
Written Communication
Customer Handling
Problem Solving
Active Listening
Query Resolution
Night Shift Flexibility
Preferred Skills
BPO Experience
Call Center Experience
Telecalling
Customer Relationship Management
International Client Handling
Communication Skills
Benefits
Opportunity for freshers to enter the International BPO industry.
Exposure to global customers.
Professional growth opportunities.
Large-scale hiring with 600+ openings.
Skill development and training support.
Selection Process
Resume Screening
Communication Assessment
Voice Process Interview
Operations Round
HR Discussion
Final Selection
WALK-IN DETAILS:
Date: 9 July 2026 – 17 July 2026
Time: 9:30 AM – 2:00 PM
Venue: Conduent Business Services India LLP, Unit A, Level 1, Aviator Building, ITPB, Whitefield Road, Bangalore 560066
Contact Person: Sumanth R (WhatsApp Text Only) – 7483017402
Openings: 600+
Shift: US Night Shift
Documents Required: Updated Resume and Valid ID Proof
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